PRIVACY

Privacy Policy

Last updated: 14 October 2026

This policy explains how East Inter International Logistics ("East Inter", "we", "us") handles personal information when you use eastinter.com.au. We handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).

What we collect

• Emails you send us. When you email zzj@eastinter.net or info@eastinter.com.au we receive your email address, your name if you include it, and whatever you write, such as your goods, weights, volumes and delivery addresses.
• The quote form on our home page. The name, email, goods description, weight and volume you type into this form are only used to prepare an email in your own email app. The form does not send them to our servers; nothing reaches us unless you send that email yourself.
• The pricing calculator. Your inputs are processed in your browser to show an estimate. We do not store them on our servers.
• Website analytics and advertising measurement. When these tools are switched on, Google Analytics and the Meta Pixel (Facebook) collect information such as your IP address, device and browser type, the pages you view, how you arrived at the site (for example a Facebook ad), and which buttons you click (for example an email link or the calculator). They use cookies or similar technologies. We do not send your name, email address, goods description, weight, volume or any price shown to these tools.

Why we use it

• To reply to your enquiry and prepare a quote for your shipment.
• To understand how the website is used and whether our advertising is working, and to show our ads to people who have visited the site.
• To keep the website secure and working.

Who we share it with, and where it goes

East Inter is based in Guangzhou, China, so emails you send us are received and handled by our team in China. We use the services of Google (Analytics) and Meta (Facebook), which process information on servers in Australia and overseas, including the United States. We may also share shipment details with carriers, customs brokers and delivery partners as needed to move your goods. We do not sell personal information.

Your choices

• If your browser sends a Do Not Track signal, our analytics and advertising tools do not load.
• You can block or delete cookies in your browser settings, and manage ad settings in your Facebook account and Google account.
• You can install Google's Analytics opt-out add-on.

Access, correction and complaints

You can ask us for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it, by emailing info@eastinter.com.au. We will respond within a reasonable time. If you are not happy with how we handle a request or complaint, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

How long we keep it

We keep enquiry emails and shipment records for as long as we need them to provide our services and meet our legal obligations, and then delete or de-identify them. Analytics data is kept according to the settings of the analytics provider.

Changes

We may update this policy. The date at the top shows when it was last changed.